Legal
Shipping Policy
Last updated: September 2026
Section 01
Where we deliver
We deliver to UK mainland addresses. For the Scottish Highlands, islands and Northern Ireland, please contact us before ordering.
Section 02
Dispatch
Orders paid in full before 2pm on a working day are normally dispatched the same or next working day from UK stock. White label orders are dispatched once production is complete.
Section 03
Delivery times
Delivery times are estimates and not guaranteed.
Section 04
Delays
We are not responsible for delays caused by couriers, weather, industrial action or other events outside our reasonable control.
Section 05
Checking your delivery
Please check your delivery on arrival. Report any damage, shortage or incorrect items within 48 hours of delivery, with your order number and photographs.
Section 06
Risk and ownership
Risk passes to you on delivery. Ownership passes once we have received payment in full.
Section 07
Questions
Email sales@thematchamerchant.com. For returns, see our Returns Policy.
